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DISCLAIMERS

At this time, orders placed online can be picked-up by hospital staff, or delivered to a current patient’s room. We cannot ship items at this time.

If your order was placed for a patient who has been discharged from the hospital, you will be notified and you will receive a full refund for your purchase.

Due to strict hospital safety protocols, once an order has left our gift shop, it cannot be returned. Exception will be made for defective merchandise.

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Contact Us

Location
725 Welch Road
Main building, 1st Floor
Palo Alto, CA 94304
Phone: (650) 497-8596

Shop hours

Monday - Friday
9 a.m. - 5 p.m.

Saturday
10 a.m. - 4 p.m.

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